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Download Operations “Pre-Visit Questionnaire”: <Here>
The Pre-Visit Questionnaire helps us understand your business, typical operating characteristics, and see if there is a fit between what we offer and what services you may need. We will still be happy to schedule an appointment to review your operation and situation without a completed survey, but the questionnaire can help us focus a little better on some of the larger issues your facility may be faced with.
Books
Alluring Profits : What Successful Small And Midsize Businesses Do That Failing Ventures Do Not! Thriving in the United States beyond Lean, Six-Sigma, Off-shoring, and other popular programs
by J G
Smith, 2006
This book is in the late production phases and should be available by Early to Mid 2006 through our web site and Amazon.com. Short excerpts or companion articles are likely to be published here too.
Papers
<O> An open letter to General Motors Corporation, Rick Wagoner, and Bob Lutz, 2005
<O> Supermarket profit improvement, 2005
<O> Fast Company’s original article about Six Sigma
<O> Our “Sound-off” response
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